Important Information
Hotel San Antonio Texas Policies
To help make your stay at Grand Hyatt San Antonio in San Antonio as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
No special conditions apply for groups.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Public parking is possible on site (reservation is not needed) and costs USD 59 per day.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. For rates with breakfast included, please note that it is for 2 adults. Additional charges apply for additional guests. Optional valet parking is $49.00 plus tax per night. This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.